Zenithora Innovations LLC
Shipping & Delivery
How your furniture gets from our Heyworth warehouse into your room.
Last updated 1 September 2026
Rates
Orders of $999 or more ship free anywhere in the continental United States. Below that, a flat delivery fee of $89 applies per order, no matter how many pieces you buy.
We do not currently deliver to Alaska, Hawaii, US territories or outside the United States. If you need a freight quote to a forwarder, email us and we will arrange it.
Lead times
Each product page lists its own lead time. Smaller pieces usually leave within 3–5 business days, upholstery within 5–10, and made-to-order tables within 10–14. Back-ordered items show an estimated window at the time of purchase.
Transit typically adds 3–8 business days depending on distance. You will receive a tracking reference as soon as your order is dispatched.
White-glove delivery
Large items travel with a two-person white-glove team. They call ahead to book a two-hour window, carry the piece into the room of your choice, complete any light assembly included with the product, and remove all packaging.
Please make sure doorways, stairwells and elevators can accommodate the dimensions listed on the product page. If a piece cannot be brought in safely, return shipping costs apply.
Smaller parcels
Nightstands, chairs and accessories ship by standard carrier and are left at your door. No signature is required unless you request one.
On arrival
Inspect your delivery before the team leaves. If anything is damaged, note it on the delivery paperwork, photograph it and contact us within 72 hours. We will repair, replace or refund the item at no cost to you.
Delays
Weather, carrier backlogs and supply issues occasionally push dates. If your order will be delayed by more than five business days, we contact you with a revised date and the option to cancel for a full refund.
Questions about this policy?
Write to support@zenithorainnovations.com or call +1 740 212 6369, Monday to Friday, 8am–5pm Pacific. Zenithora Innovations LLC, 503 N Delane Drive, Heyworth, IL 61745.